Free shipping from €45 to NL & BE
100% satisfaction guaranteed
Order before noon on workdays = sent same day
Free shipping above €75 to DE
Plant-based and vegetarian-friendly options
Private Label Productions upon request
Newsletter subscription = Exclusive promotions
Worldwide shipping
Gift Boxing Available
VerzendkostenVrij-Dag = Dutch for > Free Shipping Friday: Get the Dutch Shipping Fee for Free!

Code: FREEFRIDAY

Warranty & Complaints

Warranty

We care about our products and logically do our best to deliver them to you in top condition. Nevertheless, an order can be broken during transport or something else might happen that entitles you to warranty. Legally speaking, you are obliged to report to us within two months of finding the defect. If the defect is within the warranty, we will repair the product or find a replacement for the product free of charge.

Complaints

There is a possibility that something might happen which is not according to plan. We recommend that you first disclose any complaints by mailing us at inquiry@saus.guru. If this does not lead to a solution, it is possible to register your dispute for mediation via the Foundation ValuedShops/WebwinkelKeur (this applies for Dutch and/or Belgian customers only). As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the European Commission’s ODR platform. The ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet handled elsewhere, you are free to file your complaint through the European Union platform.

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The rating of saus.guru at WebwinkelKeur Reviews is 9.6/10 based on 278 reviews.